1. Q:

   What kind of pets do you allow? Do you permit exotic pets?
   A:

   Dog and cats. No exotic pets permitted.
2. Q:

   How many pets may I have?
   A:

   We allow two pets per apartment home.
3. Q:

   Are there any deposits, special fees, or monthly charges to have a pet?
   A:

   There is a one-time $350 pet fee per pet collected at time of move-in, and $25 monthly pet rent assessed per pet.
4. Q:

   What must I bring with me to tour an apartment?
   A:

   Please bring with you a valid form of government issued photo id (driver’s license, ID card, Passport, Military ID)
5. Q:

   What are your fees and monthly charges?
   A:

   Upfront fees include a $85 application fee per person, a $150 administrative fee per apartment and a security deposit of $150 (one bedrooms), $250 (two bedrooms) or $350 (three bedrooms). Monthly charges include, but are not limited to, a $30 valet waste fee, $6 pest control and water/utility charges.
6. SEE MORE QUESTIONS
7. Q:

   What are the income and credit qualifications?
   A:

   We require applicants provide proof of income at three times the monthly rent. Our credit screenings are conducted through a third party screening company.
8. Q:

   What is acceptable “proof of income” to sign a lease?
   A:

   We consider two consecutive pay stubs totaling one month’s income, three most recent and consecutive bank statements, an official offer letter from an employer, or your current W2 as acceptable forms of proof of income.
9. Q:

   What happens if I qualify for an apartment, but my roommate does not?
   A:

   You would be approved to live onsite, but the roommate would not be.
10. Q:

    Is my security deposit totally refundable?
    A:

    Your security deposit refund is dependent on the condition in which you leave your apartment home, and is eligible for a full refund upon move-out.
11. Q:

    If I get a job transfer, can I break the lease?
    A:

    Yes, you may. An early termination fee will be assessed, which is equal to one month’s rent plus pay-back of any up-front concessions received, and a 60 day written notice-to-vacate is required.
12. SEE MORE QUESTIONS
13. Q:

    Can I change to a month-to-month lease plan after my first year?
    A:

    Yes, you may change to a month-to-month lease plan at the end of your current lease term. Your lease will automatically default to a month-to-month lease unless a renewal lease is signed or a 60-day written notice-to-vacate is given.
14. Q:

    What utilities are included in my lease?
    A:

    None.
15. Q:

    How long is the term of the lease?
    A:

    13-15 months at this time. Lease terms offered are subject to change.
16. Q:

    Do you accept leases for short terms?
    A:

    Not at this time. However, lease terms offered are subject to change.
17. Q:

    Am I required to have renter’s insurance?
    A:

    Yes, a policy of $100,000 personal liability is required for each resident, and must list Jefferson Stonebriar as the interested third party.
18. SEE MORE QUESTIONS
19. Q:

    Do you offer furnished apartments?
    A:

    Not at this time.
20. Q:

    Do you offer corporate apartments?
    A:

    Not at this time.
21. Q:

    If something needs to be repaired in my apartment, how do I report it?
    A:

    You may submit work-orders through our online resident portal, via phone or via email.
22. Q:

    When is my rent payment due?
    A:

    Rent payments are due on the first of the month, and late on the third. Late fees will be assessed if payment has not been received by midnight on the 3rd.
23. Q:

    What day of the month am I liable for a late charge?
    A:

    Late fees will be assessed if payment has not been received by midnight on the 3rd of the month.
24. SEE MORE QUESTIONS
25. Q:

    Will you accept electronic payments from my bank?
    A:

    Yes, electronic payments are an option through our online resident portal.
26. Q:

    Is there a place where I can pay my rent after office hours?
    A:

    Yes, online via the resident portal.
27. Q:

    There is a person who might be staying with me for a while, is that permitted by the lease?
    A:

    If any guests of your home will be staying longer than 7 consecutive days, the office should be notified in writing.
28. Q:

    Do you have reserved parking?
    A:

    Yes, reserved parking is a rental option on property.
29. Q:

    I have a motorcycle, where can I park it?
    A:

    In any parking space designated for autos.
30. SEE MORE QUESTIONS
31. Q:

    My children live with me in the summer; do I need to notify your office when they arrive?
    A:

    Yes. Any occupants under the age of 18 should be listed as a minor on the lease agreement.
32. Q:

    Can I install my satellite dish at my apartment?
    A:

    No, satellite dishes are not allowed on site due to potential risk to persons.
33. Q:

    Do you have cable services?
    A:

    Yes, we offer Time Warner Cable, AT&T U-verse and Grande as cable service options.
34. Q:

    Does the property have a fitness center?
    A:

    We have a state-of-the-art 24-hour fitness center available to all residents of Jefferson Stonebriar.
35. Q:

    Does the property have a swimming pool?
    A:

    Yes. The pool includes plenty of space for outdoor lounging, as well as a swim-up bar for your leisure.
36. SEE MORE QUESTIONS
37. Q:

    Does the property offer on-site recycling?
    A:

    Yes, instructions for recycling will be provided upon move-in and are available to all residents.
38. Q:

    Are gas grills permitted at your property?
    A:

    Per city code, no they are not. We do, however, provide outdoor grilling stations in our communal area for your use.
39. Q:

    Is there any additional storage space available at your property?
    A:

    Yes, we have storage on site as a rentable option.
40. Q:

    Are residents permitted to paint their apartment?
    A:

    Yes. Per your lease agreement, the apartment home must be returned to its original state at the end of the lease agreement.
41. Q:

    Will you accept my delivery packages for me?
    A:

    We utilize Luxor as our onsite package delivery system, and we are confident you will find it most convenient.
42. SEE MORE QUESTIONS
43. Q:

    Do you have a list of Preferred Employers?
    A:

    We have a corporate advantage program, which includes the following Corporations: Toyota, FedEx, Zoe’s Kitchen, Nebraska Furniture Mart, Baylor Medical Systems, Frisco ISD, City of Frisco, T-Mobile, Amerisource, Centennial Medical Systems, Oracle Corporation, Collin College, IKEA
44. Q:

    Where do I register to Vote?
    A:

    Please visit http://dallascountyvotes.org/voter-information/voter-registration-department/
45. Q:

    How is your property different from the competition?
    A:

    1) Luxury Amenities
    2) Timeless Architecture
    3) Ample Green Space

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